New research has confirmed the sector is chronically understaffed, which GPs say is affecting quality of care. The study, commissioned by two of Australia’s largest aged care unions and undertaken by academics from the University of New South Wales, Macquarie University and RMIT, describes an environment in which care workers are set very strict time limits for tasks, with no time allocated for social and emotional care. According to the report, 87% of care workers…
The value of patient feedback Dr Ken McCroary has found the process of collecting and assessing feedback has benefited not just his patients, but his entire practice. Collecting patient feedback to benefit your patients and practice. Collecting patient feedback is an important component to meeting the RACGP Standards for general practice (the Standards). But to Dr Ken McCroary, Vice Chair of the RACGP Expert Committee – Standards for General Practices, it is about much more. ‘[Patient feedback]…
GPs reminded about proper care of vaccines An instance of incorrect storage has prompted health authorities to issue a blanket reminder about the importance of adhering to national guidelines. At least 3000 patients have been put at risk by the potentially defective vaccines. NSW Health also called on the RACGP to re-emphasise vaccine care obligations after it was discovered thousands of patients treated at a Sydney-based practice may have received expired vaccines. Sydney Local Health…